Last updated: January 2026
We aim to ensure all our customers are fully satisfied with our Remote Desktop Services. However, we understand that situations may arise where a refund is requested.
All refund requests are evaluated on a case-by-case basis. Our goal is always to be fair and reasonable while also preventing service abuse or misuse.
If you experience technical problems with your RDP service, please contact our support team first. In most cases, we can resolve issues quickly so you can continue using your service without interruption.
Refunds are only available within 3 days of purchase for valid technical reasons. Refunds are NOT provided for user-caused issues, misuse, violations, or policy abuse. Partial refunds may be considered depending on usage and circumstances. After a refund is issued, service access will be terminated immediately. Chargebacks without contacting us first may result in permanent account restrictions. Important
By purchasing and using our services, you agree to this refund policy and our terms of service.
